
Knot Serious FAQs
What is Knot Serious?
What is Knot Serious?
Knot Serious is our take on the novelty tie: a playful finishing touch for parties, gifts, and outfits that could use a little character.
How can I track my order?
How can I track my order?
We email your tracking details after dispatch. Please allow 2–5 business days for the first tracking update. Use Track Your Order in the menu or the carrier link in your shipping email. If tracking has not updated after this period, contact support@knotseriousco.com with your order number.
How do I contact you about my order?
How do I contact you about my order?
Email support@knotseriousco.com or use our Contact page. Include your order number so we can help faster. We aim to reply within 1–3 business days.
Do you ship internationally?
Do you ship internationally?
Available destinations, shipping options and charges are shown at checkout before payment. If your destination is not available, email support@knotseriousco.com before ordering. Please provide a physical delivery address; we do not currently ship to PO Boxes.
Need a hand?
Questions about a design, shipping or your order? Email support@knotseriousco.com. We aim to reply within 1–3 business days. For order enquiries, include your order number so we can help faster.